DBS IDEAL

At a Glance

With DBS IDEAL, it's easy to monitor incoming funds, view remittance advice, access statements or make payments. DBS IDEAL makes banking faster, simpler and smarter, so that you can focus on what matters most – your business.

Seamless Security

Safeguard your funds by using cutting-edge security features on DBS IDEAL digital token+

Easy Maintenance

Simple maintenance and administration module to create users, set up functions and authorize accesses

Comprehensive Services

Access a variety of transaction capabilities on a platform that supports multiple locations, languages and currencies

True Mobility

Bank on-the-go with all your banking needs on your mobile phone

Product Features

Account Information at your Fingertips

Single access to all your business banking accounts across the DBS network
Personalised dashboard that displays key account information upon login
View enriched account statements and transaction advice slips for the last six months
Schedule reports such as account statements and remittance advice to be delivered automatically to your email address
Receive real-time alerts for important activities such as payment due, low balance and incoming funds

Seamless Payments and Transactions

New Transfer Wizard eliminates banking jargon and recommends available payment types for your transactions
Set up template and file upload arrangements for frequent transactions including payroll
Leverage bank and beneficiary libraries to input your beneficiaries quickly and accurately
Notify your beneficiaries upon successful transactions via beneficiary advising
Make overseas payments with previously purchased FX contracts
Integrate with your Enterprise Resource Planning system for a seamless payment and reconciliation experience

Trade Finance

Manage your trade cycle on a single platform, from order, production, shipment and delivery to settlement
Access a wide range of trade instruments and sign up for accompanying alerts and notifications
Submit trade finance applications quickly and easily via straight-through-processing forms

Mobile Banking

Access your account via our specially designed IDEAL Mobile App
View your account balances and activities anytime, anywhere
Approve transactions at any time, from anywhere

Pricing

DBS IDEAL Online Banking Services Pricing

Package Type	Transaction
Standard Services (enquiry, payment, payroll, collection, trade, FX booking)	Refer to DBS' Deposit Account & Services for Corporate Pricing Guide.
Setup fee	Waived
Monthly maintenance fee	Waived
DBS IDEAL digital token+ on IDEAL mobile (default)	Free (Kindly ensure your mobile device is not jailbroken or rooted)
Physical token (if required)	CNY 150 per token

How to Apply

Call us on 400 821 8881 or visit any of our Branches for more details. You may also email us and arrange our Relationship Manager to call you.

Not a DBS SME Banking customer?

Apply now. Enjoy free DBS IDEAL set-up and fee waivers.

IDEAL user

Download DBS IDEAL Mobile for your first-time login and enjoy the convenience of DBS IDEAL digital token+.

Download PDF

IDEAL Application Pack

IDEAL Maintenance form

Customer Self Administration

Online FD Placement User Guide

DBS IDEAL Personal Information and Privacy Protection Policy

FAQs

	Who should be the signatory for my DBS IDEAL application forms?
	DBS IDEAL application forms must be signed by authorised company signatories. If you have multiple signatories, it should be signed by the signatory(ies) with the highest signing mandate in your company.

What service charges are levied for DBS IDEAL?

There is no charge for either setup or recurring subscription fee on DBS IDEAL. You can also enjoy unlimited free users if you opt to use digital token. If you select to use physical tokens, a nominal one-time charge of CNY 150 (for China) will be applied.

Please refer to the pricing tab above for more information. If you are currently not a DBS corporate customer, enjoy DBS IDEAL set-up and monthly fee waivers by starting your DBS IDEAL application online today.

	Can I access DBS IDEAL at any time?
	Yes, DBS IDEAL can be accessed at any given time, on any given day, including weekends and Public Holidays. In addition, you can bank on-the-go by downloading the DBS IDEAL Mobile app, available on HUAWEI AppGallery for Android and App Store for iOS.

	Can I access DBS IDEAL from overseas?
	DBS IDEAL can be accessed from anywhere in the world, as long as you have an Internet connection. Download the new DBS IDEAL digital token+ to enjoy a seamless login, and tap and swipe authentication experience for transactions on DBS IDEAL desktop and its mobile app.

How do I perform basic account management tasks?

You can download this form and apply for the DBS IDEAL Customer Self-Administration module to manage your company’s users and profile online.

Add, remove or update users
Update authorisation policies & manage company profile
Modify account settings
Request for new user login PIN
Unlock user access
Unlock or replace security devices

If you want to change other company-specific details, download the maintenance form and complete the relevant pages in order to perform the following account management tasks:

Update account numbers
Account setting and instruction (parent-subsidiary setup)

	Will my DBS IDEAL access be suspended if I have not logged into DBS IDEAL for a while?
	Your DBS IDEAL user access will be suspended if you don’t login for 12 consecutive months. You can reactivate your DBS IDEAL user accesses via the IDEAL Customer Self-Administration module. If you do not login for 18 consecutive months, you will need to re-create a new user ID via our IDEAL Self-Administration module or submit a DBS IDEAL maintenance form.

	How do I terminate my DBS IDEAL access?
	To terminate your DBS IDEAL access, you will need to provide us with an IDEAL maintenance form detailing your request using your company’s letterhead template. This letter must be signed by your company’s authorised signatories.

	Do I need to submit an additional form to register for DBS IDEAL Mobile?
	You do not need to submit an additional form. Simply download and install the DBS IDEAL Mobile app via the HUAWEI AppGallery for Android and App Store for iOS.

	I have just received all my DBS IDEAL login credentials. Can I login to DBS IDEAL Mobile immediately?
	You are recommended to login to DBS IDEAL mobile first, and complete the installation of DBS IDEAL digital token+. After doing so, you will be able to use your digital token for subsequent logins on both your desktop and mobile for authentication purposes.

	Do I need my physical token to access DBS IDEAL Mobile?
	You do not need a physical token if you would like to view account balances or access the DBS IDEAL dashboard. However, you will need to install the DBS IDEAL digital token+ on your mobile to complete 2-Factor-Authentication (2FA) if you would like to use other mobile functions.

	What are the services available on DBS IDEAL Mobile?
	A variety of online banking services are available on DBS IDEAL Mobile included: View Balance and Cheque Status with only your login PIN View Account Activities up to 6 months Make Domestic Payments and Account Transfers Approve Payments

	Learn more about DBS IDEAL
	Explore key functionalities of DBS IDEAL: Loan Service Digital Token+ You can contact our BusinessCare hotline 400 821 8881 if you have any further queries.