Direct Debit
Enable customer to initiate cross-bank collections quickly and easily
Direct Debit
Enable customer to initiate cross-bank collections quickly and easily
Reduce the time spent collecting payments in cash or cheque from your customers with DBS Direct Debit.
Receive payments instantly
Get paid immediately when you help your customers to set up Direct Debit Instruction (DDI) online
Eliminate paperwork
No manual paperwork, receive payments on T+1 day
Simple reconsolidation
View the DDI transaction detail reports via DBS IDEAL
Deliver instructions easily
Upload instructions via DBS IDEAL or IDEAL Connect in an individual or batch basis and get the outcome within 1 hour
| How does Direct Debit work? | |
| Your customer (also known as the remitter or payer) signs a Direct Debit Instruction form, or via online confirmation method to allow you to debit from his/her account, the amount specified and on a predetermined date. You can then initiate the collection by sending us an electronic Direct Debit Instruction (DDI) file via DBS IDEAL (file exchange) or via IDEAL Connect containing the remitter / payer’s account information and the deduction amount. This will be sent out for clearing through Guangzhou UMS. |
| May I apply for Direct Debit Instruction (DDI) services in foreign currencies? | |
| No. DDI services are only available for collections in CNY. |
| Is there a fee for each transaction? | |
| Yes, please refer to our pricing guide. |
